ShopStack

Privacy notice

Effective from 23 October 2026

Who processes your data

The controller is ShopStack s. r. o., Novomestská ulica 9514/9, 917 01 Trnava, Slovakia, company ID 57 466 505, registered in the Commercial Register of the District Court Trnava, section Sro, file 62144/T. Contact: support@shopstack.eu, +421 911 541 875. We have not appointed a data protection officer, as the law does not require one for us.

This notice applies to the ShopStack websites and add-on admin panels:

Data that an online store keeps in the add-on itself (for example products, orders or reviews) we process as a processor under the terms and the data processing agreement of that add-on. The store is the controller of that data.

What data, why and for how long

PurposeDataLegal basisRetention
Measuring traffic and improving the websites and add-ons (Google Analytics 4, Microsoft Clarity)pseudonymous identifier, pages, clicks, movement on the page, device, browser, approximate location from IPyour consent, Art. 6(1)(a) GDPRGoogle Analytics 14 months, Clarity recordings 30 days, Clarity aggregate statistics 13 months
Record of your cookie consentrandom consent ID, choice, time, banner version, truncated IP address, browserlegal obligation to prove consent, Art. 6(1)(c) GDPR3 years
Replying to an e-mail or enquiryname, e-mail, phone, messagelegitimate interest in replying, Art. 6(1)(f) GDPR2 years from the last contact
Partner programme applicationname, contact details, company details, websiteentering into and performing a contract, Art. 6(1)(b) GDPRfor the cooperation and 10 years after it for accounting
Add-on account and invoicingname, e-mail, store name, billing detailsperformance of a contract and legal obligations, Art. 6(1)(b) and (c) GDPRwhile you use the add-on, invoices 10 years
Security and operation of the websitesIP address, time, requested URL, error reportslegitimate interest in protecting the websites, Art. 6(1)(f) GDPRusually up to 30 days

Who receives the data

Only companies that help us run the websites and add-ons. All of them have a data processing agreement with us.

Google, Microsoft, Cloudflare and Resend may also transfer data to the USA. The transfer is protected by the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.

Your rights

You have the right to access, rectify and erase your data, to restrict its processing and to data portability. You can object to processing based on legitimate interest. You can withdraw your cookie consent at any time in the cookie settings; this does not affect processing that took place before. Just write to support@shopstack.eu and we will reply within 30 days.

You can lodge a complaint with the Slovak Office for Personal Data Protection (dataprotection.gov.sk) or the supervisory authority in the country where you live.

We do not carry out automated decision-making or profiling with legal effects. Details about cookies are in our cookie policy.